Help and support

How can we help?

For help with the FXSnap app, use the private in-app support conversation or email our support address. This website does not collect account details or chart screenshots through a contact form.

App and account questions

Open FXSnap and navigate to Support Chat for product assistance. You can also email [email protected]. Never send passwords, payment-card details or private account credentials in a support message.

Subscription questions

Subscription purchases and cancellations are managed through the app store used for the purchase. Review the store’s subscription settings and the terms shown in the app.

Learn how to delete an account